It is common to check a currency conversion online and then see a different amount from your bank, card provider or exchange office. This does not always mean the converter is wrong. It usually means you are comparing different kinds of rates.
Mid-market rate vs customer rate
Many public converters show a mid-market rate. This is a useful reference rate, but it is not always the exact rate offered to consumers. Providers often add a margin to cover cost, risk and profit.
Fees and spreads
A provider may charge an obvious fee, a hidden spread or both. For small purchases, the difference may be minor. For larger transfers, the difference can become important.
Settlement timing
Card payments and international transfers are not always settled at the exact second you check the converter. If the market moves between authorization and settlement, the final amount may change.
Weekend and holiday effects
Some providers apply weekend buffers because the market may be closed or less liquid. This can make the customer rate look worse than a weekday reference rate.
How to compare fairly
- Check the live currency converter as a reference.
- Look for both the exchange rate and the fee from your provider.
- Compare the final amount received, not only the advertised rate.